Nokia’s first Windows Phone-based mobile phone, the Lumia 800, came to the market with a series of issues affecting its battery performance. Nokia has already delivered a software update to the handset’s users, and it appears that things have been put back in order.
In a recent post on the Nokia Discussion forum, the Finnish mobile phone maker notes that it has already addressed the said problems via the latest Lumia 800 update, 1600.2483.8106.11500.
The software update was specifically meant to resolve issues that users have been reporting back in December, the company notes.
“First of all, the primary target of the latest Lumia 800 update (1600.2483.8106.11500) was to enhance standby time as well as to bring an improvement to the issue reported by some customers in December, that their phone wasn’t able to access the full battery charge capacity correctly,” the company explains.
“We can confirm that we have successfully tested that those improvements are working,” Nokia adds. Users who would like to take advantage of these improvements will have to install the said 1600.2483.8106.11500 software update on their devices.
To check on the software version installed on their devices, Nokia Lumia 800 owners need to go to Settings > System > About and hit the More information box.
“The ‘Firmware revision number’ shows 1600.2483.8106.11500 if you have installed the latest Nokia update for Lumia successfully,” the company explains.
Users can also go to Settings > Phone Update and select the “Notify me when updates are found” box, to make sure that they will have the latest software installed on their devices.
Moreover, the handset vendor notes that a future update will bring along camera and audio enhancements: “Additionally, we’ve noted your concerns regarding audio and camera settings and are going to address those in a series of future updates, ie. these will not be included in this specific update.”
As for the battery issues, Nokia also recommends that users charge their devices with the charger that came in the package, as it was specifically destined for the handset’s battery.
“Also always use the original Nokia Fast USB Charger AC-16 or the Nokia Charging and Data Cable CA-185CD that came with your Lumia 800, as they are specifically designed to charge the Lumia 800 as efficiently as possible,” the company notes.
“Only a charger with an output of 1000mA will fully charge your Lumia 800 battery. If you have several Nokia chargers at home, just check the respective labels or plastic parts as the product name is mentioned there.”
Nokia also recommends that people who would like to keep an eye on the battery’s performance should not use the Diagnostic App, which was not designed specifically for that, but should go to Settings > System > Battery saver for that.
“It will tell you both your remaining battery life in percent as well as the estimated time remaining, plus the time since you last charged your phone (as soon as you have disconnected your phone from your charger),” the handset vendor concludes.
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